Yes - just contact us with your account details to get this arranged.
Yes - we offer a 50% discount for academia. You must signup with an .ac, .edu or equivalent email address. Once you've started your free trial, please contact us to get a discount code.
Yes - if you have a standard or advanced account, and Packagr's API uptime falls below 99.9% (per https://status.packagr.app for a single calendar month, we'll refund 50% of your bill for that month.
All users have access to a service desk. Advanced subscriptions will additionally benefit from a guaranteed 12 hour response time SLA, within UK business hours.